PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE COMPLETING: this includes the products and their quantity in your cart, your address, and promo codes. We do our best to get your order to you promptly, so once your order is placed it cannot be changed or canceled.
By placing an order with us on our website, you agree to share all the required information. This information ensures we are able to ship your order correctly and contact you via email or phone if there are any questions or issues pertaining to your order. This ensures the best quality of customer service.
All orders are packed by one of our team members at the SallyeAnder Workshop and are sent from Beacon, NY via USPS.
All orders ship out within 3 business days from when they are received (Monday thru Friday ).
For all Domestic Customers:
Priority Flat Rate
On all orders over $50
For all International Orders:
USPS will calculate how much it costs via priority mail. Sometimes there are customs fees – if so, the customer is responsible for those fees when the package arrives to its destination.
Please make sure you enter your correct email at checkout, as that is where we will update you with the status of your order.
3. Return Policy
Due to the nature of our handmade, all-natural products we do not except returns and do not restock products. We understand that skincare is personal, so if you have any questions about our products before you purchase do not hesitate to reach out to us at [email protected] We are happy to help you in choosing the best product for you.
Thousands of customers have used, trusted and loved SallyeAnder products since 1982, but if you receive your product and are unhappy with it after use, please reach out to [email protected] and we’ll work with you to make sure your trust in and experience with SallyeAnder remains a positive one.