Frequently Asked Questions

Who is SallyeAnder?

SallyeAnder was the nickname of a dear family friend, Sadie, an adopted Great Aunt to my Dad (Founder Gary Austin). She was an honest, sturdy woman of French-Canadian descent who lived on her family farm in the heart of the Adirondack Mountains. As one of our closest family friends, she was a wonderful example of hard work and honesty. She was never taken in by what was cheap or trendy. That is why my parents named the company (and me) with her in mind.

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Why don’t our soaps lather?

Our soaps are not created the same as other soaps, therefore their lather is different. Naturally, our soaps create a creamy texture as you wash. We do not add chemical lather enhancers. Instead, we recommend physically creating the lather with your hands or using a soft sponge. Lather is NOT crucial for cleansing, it only means that the soap is dissolving rapidly.

How long do our soaps last?

Our soaps last between 1 and 2 months with daily use in your shower. They last even longer when you are just using them for a bathroom or kitchen sink hand soap! Due to the soap making process we use, our soaps do not disintegrate quickly if kept out of water. We also use a hard oil base (no coconut or palm oil) that keeps the essential oil aroma throughout the entire life of the bar!

Why are our soaps square?

In the SallyeAnder soap making process, our soap becomes very hard. It can be very difficult to cut and mold, so we’ve designed our own soap cutting device that gives you a large 4.6 ounce bar. It can be hard to hold at first, but as you use the bar, the edges become soft.

Why do our soaps smell so strong?

We get this question a lot! Our soaps are made with pure, 100% essential oils. No fillers or fake fragrance oils. Natural essential oils make for a very strong, soothing bar of soap. The best part about the strength of our bars, is that when mixed with water, the scent of the soap becomes even more powerful!

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